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Go to the shop#Frequently asked questions
Answers to all your queries!
What types of pet products do you offer?
We offer a wide range of products, including toys, beds, grooming tools, leashes, collars, treats, and much more for pets of all sizes.
How can I track my order?
After placing an order, you'll receive a tracking number via email. Use this number on our website's tracking page to monitor your order's status.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment methods for your convenience.
Is my payment information secure?
Yes, we use secure encryption technology to protect your payment and personal information.
Do you offer discounts or promotions?
Yes, sign up for our newsletter to receive exclusive discounts, including a 30% off welcome offer on your first purchase.
Can I return a product if my pet doesn't like it?
Absolutely! We offer a hassle-free return policy. Please refer to our Returns & Refunds page for detailed information on how to initiate a return.
How do I choose the right size for pet accessories?
Each product page includes a sizing guide to help you pick the perfect fit for your pet.
How long does shipping take?
Standard shipping usually takes 3-5 business days. We also offer expedited shipping options at checkout.
Do you ship internationally?
Currently, we ship within the United States. We plan to expand internationally in the near future.
Can I cancel or change my order after it's been placed?
You can cancel or modify your order within 24 hours of placing it by contacting our customer support team.
